Do you have any membership fees associated with your FREE pick up & delivery service?
No, we do not charge any membership or sign up fees with our services.

Can you provide Free Pick Up & Delivery Service to my office or business?
Yes, we can provide service. Please email us or call us at 800-469-1233 to set up service and like our home service there are no additional fees.

Can you provide Free Pick Up & Delivery Service to my apartment?
Currently we are offering limited services to apartments due to property management regulations. If you are interested in service please contact us and we will let you know if your apartment is on our service list.

Do I have to be at home when you pick up or deliver my clothes?
No with our service you do not have to be at home for pick up or delivery. Just leave your laundry bag at your designated pick up spot and your clothes will be delivered the next business day to your door.

At what time will you pick up and deliver my clothes?
We normally begin pick ups by 7:30 AM on your scheduled pickup day and most areas receive delivery before 8:00 PM.

Do I need to have dry cleaning or laundry every week to use this service?
After you sign up for service we will let you know your pickup and delivery days. We offer weekly pick up service for customers who use the service regularly. However we also offer On Call service for customers who do not have regular pickups.

What if I forget to put my clothes out on my pickup day?
Call us at 800-469-1233 and we will arrange for a special pick up. In most cases we will be able to pick it up on the same day.

I’m going to be on vacation on my delivery day?
Simply call us at 800-469-1233 and we will hold your clothes until you return.

What should I do if I have a special request for cleaning for a particular garment?
Simply leave a note with special requests inside your laundry bag

Is it possible for me to pickup my clothes earlier in store?
Absolutely just give us a call or leave a note in your bag and we will make sure to have your order ready earlier

What should I do if I have more garments than will fit in my bag?
Simply leave another bag next to your bag and label it for Browns Valley Cleaners. If you frequently have more items we will gladly provide additional laundry bags.