Eco Auto Care Park & Wash

Took my baby Ford for another detailing work here. As always, a great and easy experience with the Eco team. Thank you George and team for taking care of my car.

It is unprofessional of the current manager to attempt to discredit my review by claiming that I am being "inconsistent."

The plastic trim on my car was erroneously waxed at the old Fair Oaks location in 2020, prior to Eco Auto Care only being available at the Schoolhouse Garage. As I stated, this error was rectified, and I continued to use Eco Auto Care in large part because they apologized and fixed their error.

I washed my car about three months prior to purchasing this Groupon. Again, as I stated, my car was dirty, but not with caked on mud or bugs. I was unaware that purchasing this Groupon which states that it is for a "Wash and Wax" did not apply to a car that is simply in need of a wash. While the fine print of the Groupon says that this service is "recommended" twice per month (at nearly $200/service), it does not stipulate or clarify how dirty is "too" dirty to begin this "maintenance."

Finally, even though I successfully cancelled this Groupon, it is still being held as "Groupon Bucks," and the money I spent on a purchase bought in good faith has not been returned to my bank account.

It would be wise of this company to change the language of their Groupons to be clear that they are NOT for a "Wash and Wax," but for detailing services on *already clean cars.*

Again, Eco does a great job, but be prepared for upselling, and buyer beware that your car may be deemed "too dirty" for the use of the "Wash and Wax" Groupon.

Great shop with high quality auto detailing service. Joe was in charge of the project and he delivered excellently.

This place is dope. I brought my dad's SUV here for their detailing package. George, the guy who entertained my questions, was super nice. It was later I realized he was the owner. The quality of their service is high.

Gave these guys a call and asked a bunch of questions. They were clearly knowledgeable and was able to suggest the best package for me. We setup a date and time for an appointment. Getting my car in was easy as they have plenty of space and people. They delivered excellent interior detailing. Would definitely recommend them to everyone.

I had an incredible experience for my car wash and detail. George and his team's attention to detail and dedication to making my car shine was truly impressive. From the moment I arrived, I could tell they take pride in their work. The team's professionalism, friendliness, and expertise made me feel confident that my car was in the right hands. The result was beyond my expectations - my car looked brand new, both inside and out. I'm grateful to George and his team for their outstanding service, and I'll definitely be returning for all my car care needs.

This place is Amazing!!!! I have never been anything less than ecstatic about the quality of service. Let them deal with your upcoming wash.
Very friendly place. You can also leave your car there while you shop around the stores at old Town pasadena.
Thank you to all for the hard work.
Car looks brand new again.

Tl;dr: I should have read the other reviews before coming back here but similar to other users, I was told my car was too dirty for them to wash (when I just had it washed three weeks prior) and they tried to upsell me on a $250 "basic" car wash, which I declined. I'm writing this from a different, more honest car wash service that was happy to wash a normal dirty car.

I used to come here for a convenient car wash while shopping. I had an old punch card for a free exterior wash, but there was no expiration date so I figured it would be honored or at least I'd pay a little extra (it used to be about $50 for an exterior wash). I brought in my car and similar to lots of other reviews, the person at the check in stand immediately told me my car was "too dirty" to qualify for the free car wash. He said it is only for cars that are well maintained, and my car would have to be washed at least 4-6 times. (I had my car washed three weeks ago!). I said there was nothing on the card that said it had to be clean to qualify for a car wash. He said that I could get $10 off their basic car wash instead, which was $250. I said no thank you and moved on.

George and his staff are really excellent. I've been going to them for the past couple years, and he's very reliable and always does an excellent job on maintaining my vehicles condition. I continue to recommend him to others who are looking for someone who does a professional
Service. You will not be so disappointed in his service.

I've taken multiple vehicles here because of Groupon Deals over the years. While they do a good job, I always feel like I'm being told that something is wrong with the paint or anything that would require you to spend more. If you stick with the Groupon deal, then it's a good value. Otherwise, you might end up spending much much more.