The Spa Room

I was raised holistically, having had all sorts of body work and massage and reflexology my whole life (yep, I'm lucky). I've seen all kinds of set-ups and all kinds of practitioners: schools, individual's homes, medical offices, relaxing rooms...all of it. I've even run the training program of a Somatic Awareness center in MA. So, I've seen a lot and am glad that there are so many different environments and modalities available for healing, self care, relaxation.

The Spa Room is not for everyone. You want a lux experience where you can disappear? Maybe the Spa at The Oriental is more your speed. You want a set routine with products you see for sale in department stores? The Red Door for you. (I've had some very nice foot massage & pedicures there!)

But when you need people to take care of you, because your body hurts, because you are struggling with your health, because you've had too much stress, The Spa Room is for you. If you need practitioners who are caring because of who they are and the lifestyles they embrace, not because they put on a manner like they put on a uniform, then The Spa Room is for you. If you'd like to try something new, like really well-made natural products (including Red Flower, which is amazing stuff. The closest place I can buy it is NYC other than The Spa Room) or some new ideas or some new body therapy, then The Spa Room is for you. If you are missing the Holistic Health center you used to go to in southern Vermont or western Massachusetts, then The Spa Room is for you.

I've seen both Mary and Jessica repeatedly, and both are both skilled and also "intuitive" in their practices, uniquely sensitive to my needs as a client. Most recently I've been seeing Mary for a unique body work I have not experienced before. It is more active than massage; and more passive than Hanna Somatics. And it is incredibly, incredibly gentle, as is Mary.

If you think The Spa Room might be for you, I suggest you get in touch. They'll help you out.

The name of the business, website and actual office were contemporary but it was stuck in a very old brick building, in fact it was right across from Mickey D's at Tentley. I walked up to the door and it was locked (I think only on Sundays), after re-reading my email about using some code to unlock the door I tried to use the key pad it ended up dialing for someone. As I was calling the office, Tyler my masseuse walked out to open the door. He was very polite and friendly. He led me to the office to fill out a form. I used the bathroom quickly it was small but they really tried to make it nice for customers.

I also asked if the facial that came with the package, could be skipped since I didnt want to wipe off the makeup he was flexible about replacing that with a longer massage. My massage included hot stone but there was not quite a prepared flow instead he focused on the problematic areas that I pointed out in the form. I also told him that I pulled the area below my shoulder blade the night before he suggested to massage the psoas which was overworked because I use the pilates reformer everyday. He took some time to massage and relax the area. After the massage the remaining soreness around the shoulder blade was eliminated.

I enjoyed their innovative focus on muscles that were not traditionally massaged or paid attention to. The masseuse was knowledgeable, patient and listened to customer's needs. I would definitely go back again.

Bait and Switch. Steer clear unless you like wasting your time!

I bought a groupon for the Private Massage Class and paid extra for the weekend slot. I contacted The Spa Room on the same day I purchased the Groupon and was told by Mary they didn't have any weekend availability, and asked if I would like to come in during the week instead. I again reiterated I purchased a weekend slot, and Mary replied that if I didn't want to come in during the week, I should contact Groupon and cancel. I pointed out that the weekend deal was still available on Groupon, and she stated something to the effect 'that's Groupon's problem, not mine' After several email trying to work something out, I contacted Groupon and let them know the circumstances and they refunded my money. The Groupon rep also stated they will be contacting the business to see what the issue is since the posting is still up for weekend classes, but obviously they are not able to deliver.

After reading other reviews stating how bad the massage class is, I am glad I was able to get my money back!

I don't understand how this place gets such good reviews. it's completely overrated.

I ordered a Groupon for a private couples massage. First we show up, then Mary gives us a 30 min lecture on massage and the use of massage. It's like why don't you just give us a pamphlet to read about afterwards. It was a complete waste of time. Then when we actually get to the massage, make sure you and your partner are the same height, because the table does not adjust and you either have to reach up or bend down when massaging your partner.

Basically you pay $99 for a lecture you could get in a pamphlet that has nothing to do with massage techniques. Then you actually only do about 10 mins of massage on your partner. I honestly would have spent my money better had I spent the same $100 at a massage place at a mall. Avoid this place at all costs!

I would give this place a ZERO star review if I could. I bought a Groupon for a couple's massage class in March of 2018. It is now December and the owner (Mary) continues to tell me she doesn't have the availability to honor the offer that she herself chose to sell. To make matters worse, it's become obvious from reading other reviews going back SEVEN years that she is perfectly willing to accommodate the schedules of full-paying customers, but not for anyone who purchased a Groupon, TripAdvisor, or Yelp deal. If she didn't want our business, she shouldn't have offered it, nor dicked us around when we tried in good faith to find times that would work for her (most businesses try to accommodate their clients, not the reverse). Don't be tricked into buying any offer this business offers as they seems to be unable or completely unwilling to honor them.

Stephanie is the only reason The Spa Room isn't getting one star from me! Her customer service skills deserve commendation after the mess that was my appointment today. Stephanie's massage was remarkable and helped relieve tension in my neck and shoulders, which was much needed.

Though Stephanie rescued my appointment, I am very disappointed with Melissa. I had a scheduled appointment for 1:00pm. I live on the other side of the red line so left an hour ahead of schedule to make sure that I arrived with enough time to fill out necessary paperwork, etc.

Well, I arrived to The Spa Room and let myself in using the code in my email. How bizarre, though: no one was there. Literally an empty waiting room with nobody inside. I set my purse down on the couch and poured a glass of cool water which was set out. After 10 minutes of waiting, I saw that there were several clipboards with client info sheets attached so figured it would be wise to fill this out so as not to take away from any scheduled appointment time.

My appointment time came and went and I saw Stephanie walk into the room at about 1:05 or so (after 15 minutes of me waiting alone). Once she realized that Melissa never showed up, she was very helpful in trying to get ahold of her. Ten minutes later, she discovers that Melissa is not even in the building so she stepped in to offer me my scheduled massage since I had traveled a while specifically for my appointment. A half-hour after my scheduled appointment, my massage began (which was generous of her to step in for her colleague's failure to show up).

The only disappointment was that the hot stones were not prepared as scheduled, but Stephanie offered me to substitute this treatment for another. As stated before, her services were wonderful and I have no complaints there. In fact, I am impressed that she was able to get me so relaxed since I had been stressed leading up to this appointment and the Melissa no-show didn't help. After the treatment, Stephanie was as friendly as can be and apologized for the mishap. She also offered me a gift certificate for a future service, which I am honestly only using because of her. If not for her positive customer service, I would have written this place off for good after my check-in experience today.

Kudos to Stephanie, but otherwise maybe even call ahead to make sure the person you schedule your treatment with shows up...

I purchased a Travelzoo deal for a 50-minute massage and 15-minute facial cleanse.

I was hoping this wouldn't be the typical " since it's a voucher, the service will be mediocre" but it was. I was supposed to have a total of 65 minutes but my massage therapist (Suzana) did everything in less than 55 minutes. Also, the hot stone massage consisted of extremely hot stones that made my massage uncomfortable. and her overall technique wasn't the best.

I would not recommend this spa.

I wish I had come here a lot sooner.

I bought as a gift for my wife over the holidays a Living Social certificate good for a 2 hour massage. She was so excited about it I decided to get my own and make a double date out of it. Its a very popular place so we had to make reservations for a Saturday three weeks in advance. They were very flexible in helping us find a date that worked for both of us at the same time.

We parked around the corner (very easy neighborhood parking) and went into the building. We got a little turned around when downstairs it said the suite was #203. It turned out that they used to be in #203 but are now in #202. Because of the proximity, we soon realized our mistake and went to the right place.

We were greeted by Mary who is very outgoing and positive. The space is very cozy and warm. We arrived early to fill out some paperwork, and we each went to our respective masseuse and masseur. Don took care of me and did a fantastic job. I believe there were a few moments when I may have fallen asleep on the table. I do a lot of typing at my job and he took extra care of my arms and hands with stretching and applying pressure to several points. As part of my massage package he applied hot stones which felt wonderful. Mary took care of my spouse who said that she definitely gotthe creaks out of several places.

We both met at the end with smiling faces. I feel refreshed and with an extra spring in my step. My spouse is already thinking of coming back for her birthday. I wish I ahd found this place sooner, but now that I have, I definitely will be coming back when I need a personal recharge.

MARY is a genuine, no bs genius. She has worked with my wife several times and looks at the whole big picture. I have sent/referred several people to her and have no issues putting my name on her. Highly highly recommend her...

I first went to the Spa Room in August 2011, based off of Yelp reviews, and I still go there because I love i!

My first time I saw Mary, who was amazing, and then Jessica, who I also loved. I chose Stephanie one day based off of her availability, and she is now my absolute favorite!! She is simply amazing. It sounds odd but I love her "energy" -- she's just a pleasant person to be around, her touch is very confident and she's very good at finding sore spots. I work out a lot and like more of a "sports massage" that really digs in, and Stephanie does this.

I do think the owner, Mary, does a great job of hiring therapists, so they are all at a fairly high level, but I think everyone just has to find the right "style" of therapist who meshes with them. That said, I've also seen Abby and Melissa, and didn't love them as much as Stephanie, Jessica, and Mary, though they were still good.

It can sometimes be a little tough to schedule an appointment in the short term that works with your schedule if you work normal "business hours." However, they have appointments Saturdays and Sundays so if you plan ahead a little it's not a problem.

Although I previously preferred more "no frills", clothed massage places over spas, I think the Spa Room strikes a nice balance. You do derobe and have a drape and all that, and it is called a "spa", but they don't try to sell you a lot of crap, and they also don't just slather you with lotion and leave you feeling like you had nothing done -- they will really dig in if you ask them to.

The feel of the Spa Room just makes me happy. The employees are friendly and courteous, there's cute, simple decor, and it's a small business that clearly has an owner and employee that care about doing a good job. I love this place and will continue coming here as long as I live in DC.