Cole Hardware

It's not Home Depot or Ace Hardware and thank goodness it's not a Walmart.

It's much, much better and more than these. Especially the latter.

Don't get me wrong, I like both Home Depot and Ace, but I love this store. They may not carry everything; but more than likely, they just might...but sometimes they may not have enough of what you need or what you're looking for. But that's OK. It's always quality over quantity.

Even though they may not have the item(s) you're looking for, you can simply ask them to order them for you. And they'll happily do it with a smile without ripping you off or charging you a fortune. No hidden extra fees or delivery charges here. Just an overall good value hardware store in the heart of the SOMA district.

The store is very intimate, but it's not that small either. The layout is very easy to navigate from top to bottom. Everything is arranged specifically and purposely to the types of item(s) and tools that makes practical sense.

What it lacks in size more than makes up for its one-on-one customer service. It's got that feel of an old-time mom-and-pop neighborhood corner hardware store where everybody knows your name. Either that or it's because I'm usually wearing a name badge.

Hardware stores like these are a dying breed, but this one is thriving in downtown of all places. It's truly a store for the people of all ages and sizes that has a community feel to it.

A surprising and much needed beacon of light in a once bustling downtown.

I walked into the downtown Cole Hardware store to return a fan today. Denise was at the front desk working hard to get the store open for the day. She stopped everything she was doing to help me out! She is a very nice lady and it's really refreshing to see such amazing customer service these days! Thank you!

The people there were attentive without feeling like one was monitoring you. Before leaving because I couldn't find what I was looking for I was stopped by a staff and he genuinely asked if I found everything I was looking for. My response was no and I went into detail what I was looking for. Afterward, he told me a relatable story and helped me find what I was looking for and it was much, much cheaper than buying it through Amazon. Rex, you are awesome and I greatly appreciate the relevant story and your assistance.

Cole Hardware is an oasis in a zombie apocalypse cause by SF Government.

The store is chocked full of items you need...some you didn't even know you needed.

Needed some mold mildew remover for a property that had water issues during the current storms. Cole had six or seven to choose from.

Great staff.

Love you guys ...please stay in business.

This hardware store has a great selection and helpful service. We needed supplies for caulking, and we found everything we needed here. The prices seem quite reasonable. The aisles are wide enough that they don't feel cramped, which is helpful. I'd recommend this place!

I'm very happy that Coles Hardware has not left my neighborhood like everything else seems to have lately.

The staff, as usual, is very knowledgeable and helpful and has quite a selection of products!

I was looking for a solution to unclog my older bathroom drain. Spencer assisted me in all the possible solutions and walked through each of the products that might apply as the standard sized auger I have would not work.

He was efficient, to the point and I didn't feel rushed even though other customers started to want his attention.

The folks here are helpful. They've got a lot of useful products here especially given the space constraints in the city.

Helpful place! Rex the older gentleman found parts for me and bent them into the shape I needed.

Rex is the best! He helped me find exactly what I needed for a difficult home hardware repair. Rex is the man.

Great service! Quick, very professional, and good staff.

Came here to get my keys duplicated. Each key was $3.75, which was higher than expected, esp compared to some other locations I called. However, I would come here again because they're reliable and service is good.