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[RIBBONSTART]s-boc.place1.jpg[RIBBONEND]1. ROGER DUNN GOLF SHOP
Anaheim, Mission Viejo, Newport Beach, Santa Ana, Seal Beach
rdgolf.com[IMAGE1]
- Roger Dunn features products from nearly 40 leading brands, from Cleveland irons to Callaway balls.
- Roger Dunn’s 90-day return policy guarantees a replacement or full store credit on any product.
- For golfers uncertain about purchasing newer, more expensive equipment, Roger Dunn offers a wide selection of used clubs at discounted prices.
- Roger Dunn Santa Ana is a 20,000-square-foot facility.
- Years in Orange County: 20.
Why they’re No. 1: Roger Dunn’s staff encourages customers to simply pick up and try out what they see. With several hitting stalls and in-store putting greens, customers are welcome to retrieve new or used clubs on display and try out their swing.
Claim to fame: Serious and recreational golfers alike appreciate Roger Dunn’s 90-day return policy. Customers can switch drivers and try different shoes knowing that they can exchange or return purchased equipment within three months.
Inside scoop: “If something’s worn or the customer is trying to adjust and wants to try another item, the return policy goes a long way because our customers are never stuck with anything. We’re just willing to do whatever it takes to make the customer happy.” – Mike Rovira, Roger Dunn Santa Ana general manager
Fan favorite: “(Roger Dunn’s) prices are discounted and they’ve got quite a lot of used clubs, so if you don’t want to pay for the expense of new stuff you can get reasonably priced new clubs as well. … I don’t like people hovering over me, but they answered my questions and were there when I needed them.” – Jonathan Fine, Tustin
Fun fact: Roger Dunn is part of the Worldwide Golf Shops team online, combining resources with The Golf Mart and Van’s Golf Shops of Arizona.
– Kate Huh
[RIBBONSTART]s-boc.place2.jpg[RIBBONEND]2. NEVADA BOB’S GOLF
24741-H Alicia Parkway, Laguna Hills, CA 92653
949-472-4653
nevadabobs.com
- Customers can join Club Nev, an affiliate of the Southern California Golf Association that allows members to receive a certified handicap.
- Laguna Hills store has two hitting stalls, each equipped with launch monitors and 32-inch LCD screens.
- Members of the store’s e-mail list enjoy exclusive freebies and discounts.
- Years in Orange County: 24.
Claim to fame: Nevada Bob’s focuses on helping golfers find equipment customized to their swing.
Inside scoop: “Anyone who comes here …will go through a club-fitting session. Once you buy a club from us, we don’t say, ‘Hope you like it. See you later!’ No, we need to make sure the club is right for you.” – Ted Cheron, Laguna Hills general manager
Fan favorite: “Other golf stores are OK … , but I’m not as comfortable in those as I am in Nevada Bob’s. ” – Greg Furlong, Laguna Hills
Fun fact: Nevada Bob’s also sells golf-related artwork, such as paintings and ceramic vases.
– Kate Huh
[RIBBONSTART]s-boc.place3.jpg[RIBBONEND]3. GOLFSMITH
3309-A S. Bristol St., Santa Ana
714-689-3400
golfsmith.com
- Golfers can perfect their swing in one of the store’s six hitting rooms, and determine their club head speed, launch angle and back spin using a launch monitor.
- Customers can bring faulty equipment to Golfsmith’s full-service repair shop.
- Years in Orange County: 5.
Claim to fame: With five custom fitters and a “guest-first” attitude, staff members at Golfsmith pride themselves on being able to answer any questions customers may have about equipment or technique.
Inside scoop: “Most of our competitors are a little bit more like warehouses.. As soon as you pick a club (here), people are going to come and ask you, ‘Hey, what kind of club do you play with? What can I help you with?'” – Anthony Newville, employee
Fan favorite: “They have a wide selection and decent prices. When you want to test out clubs, you can go into their area and they can help you.” – James Black, Fountain Valley
Fun fact: Golfsmith operates more than 70 stores across the country.
– Kate Huh
