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Review Highlights
“My car came out looking spotless, shining as if it was brand new, thanks to their meticulous cleaning process.” in 8 reviews
“Ncm super Kleen car wash is one of the only places where I take my car cause I'm a very picky person.” in 2 reviews
“Highly recommend this carwash, New management has stepped up to deliver quality service.” in 6 reviews
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About the Business
NCM SuperKleen Hand Car Wash prides ourselves in going above the average. At NCM SuperKleen, we pay attention to detail, we strive in giving our customers the best experience possible. We specialize in car detail as well everything from hand wax to buffing, clay waxing and everything in between! It's no secret - Our most precious resource, WATER is integral to the daily operations of the wash. Did you know visiting our car wash is more environmentally friendly than washing at home? With the amount of water used, the soap runoff and lack of water reclaim, we are a more conscientious choice. NCM Superkleen Car Wash utilizes a system to reduce and reclaim the run off produced by the wash daily. The water that is used in every step of our wash process does not simply drain into our municipal sewer system, rather it gets treated and then recycled for the pre-soak part of the wash. Naturally, for best results, fresh water is utilized for the application of soap, waxes, sealants and the rinse process. We do not use reclaimed water for our rinse to insure the best finish. At no time does untreated car wash waste water enter the sewer system from our wash, even from our detailing area. We care about our customers and the environment, and these steps help make a difference in the big picture that is our Earth. Thank You for your support. NCM SuperKleen Car Wash
Location & Hours
South El Monte, CA 91733
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Amenities and More
Ask the Community
Q:
Hi Cynthia. This is Andrezza. I have been waiting for you to call me in regards to my rubber mats that were lost there. This message box does not let me send picture or link. Which email or a number can I text you the item I need?
A:
Hi Andrezza, Thank you very much for reaching out. We tried to contacting you yesterday with no success. You can email me the photo so I can send this over for review, and they can purchase the mats for us… more
Cynthia R., Business Owner7 months ago
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Recommended Reviews
Overall rating
166 reviews
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Rachel S.South El Monte, CA31Apr 9, 2024Great service. Super friendly staff! Always able to help when I need a last minute car wash.
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Cynthia R.
Apr 27, 2024
Thank you for choosing our car wash!
Javier P.Rosemead, CA4696Feb 12, 2024Purchased a Yelp DealI've been coming to this car wash for years and I've never been disappointed with their service. They do a great job of leaving my car clean, spotless, and smelling nice with their scent smells. They have a punch card where after your ninth wash, the tenth wash is free which is a neat incentive for returning. Their pricing is reasonable as you can choose which package for your car. Their staff is friendly and welcoming as you first arrive.
I make it a habit to come on Mondays during my day off and even bring my sister's car for a wash whenever her car needs cleaning.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Cynthia R.
Mar 9, 2024
Thank you so much Javier for your wonderful review we really appreciate it.
Raymond G.South El Monte, CA51Apr 22, 2024If I could give 0 stars I would, brought my truck in for a wash paid 90+ for the so called vip wash and hand wax and they return my truck with water spots un wiped wax left on which is a huge no no and my interior not even washed how this place is still in business for being this horrible is beyond my comprehension.
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Cynthia R.
Apr 27, 2024
Hello Raymond
We really appreciate your feedback we apologize for any inconvenience that you had while getting a car wash here at superkleen. Please give us an opportunity to exceed your expectations when coming in again please ask for manager so we discuss incident and make your experience 100%better. We hope to get another opportunity to be your go to car wash.
Thank you for your time look forward to seeing you soon.
Sabrina P.Los Angeles, CA288114Apr 9, 2024Amazing service! Friendly employees and beautiful work. My car looks brand new. I highly recommend this establishment for all your car wash needs.
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Cynthia R.
Apr 27, 2024
Thank you so much for choosing our car wash! We try our best to make every customer feel welcome! Therefore we appreciate your review!
- Virgil C.Rancho Cucamonga, CA01Apr 11, 2024
Great customer service good car wash ******* great location *******
Been here a few times.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Cynthia R.
Apr 27, 2024
Thank you so much for choosing our car wash.Thank you for the wonderful review!
- Graciela R.University, Riverside, CA041Apr 19, 2024
I've been looking for a good place to get a car wash and I finally found it! Staff are super friendly and take great care of my car. Always looks spotless and for a great price too!
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Cynthia R.
Apr 27, 2024
Thank you so much for your review we really appreciate it
Maria R.San Francisco, CA01136Sep 27, 2023Updated reviewI've left voicemails but no one has contacted me.
The swirls from the machine that are all over my car.Helpful 0Thanks 0Love this 0Oh no 0Sep 18, 2023Previous reviewThe exterior of my car was ok, I asked for the wax which left my car shiny but left noticeable swirls. The windows weren't as throughly clean nor the vacuuming. My center console was still dirty, not wiped. I requested the new car scent but it left my car smelling like cleaning products mixed with old oil. It's not pleasant and have been airing my car since yesterday's wash.
Would not mind getting an exterior wash but definitely not getting any scents or interior cleaning for that price.- Angel A.Garvey, Rosemead, CA03521Mar 17, 2024
Given that earlier in the year there were new owners that said it was going to be better. It really isn't. Lol I pulled up for a regular wash nothing fancy and waited more than 51 minutes before I took my keys and said I've got to go I think it was better when the other guy ran it,
Values ok they changed prices but it's cool
Service is always slowHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Cynthia R.
Mar 17, 2024
Hi good afternoon Angel we are really sorry for the inconvenience we do really apologize for the (okay) experience and really would like to give you a good explanation on why we took a while to get to your car this morning. I would first like to explain that weekends are always more busier than usual we would really like to get everyone's car out as soon as possible but we do work on a first come first serve basis and there where 3 cars with full detail infront of your car and we can't prioritize any client over another client it wouldn't be fair for the person infront to get a rushed job. We would really like for a secound chance and from our part we will try to better our service time.
Danny B.CA, CA031Sep 22, 2023Scam..!! I purchased their 3 Free Super Wash Coupon a few months ago from their sale rep. Stopped by last week and get my car a wash. A guy in a straw hat greeted me and told me it would be $10 extra to wash my car cause it's a SUV (Model Y). ........What?! is the Model Y considered a SUV? Even so, the sale rep told me it would be $2 extra when I told him I have a model Y. Plus, they advertise it's $4 extra for SUV, NOT $10. I felt they tried to rip me off cause I came in with Free Wash coupon, and they think they already got me on my neck. I kindly rejected their great deal. I will NEVER return.
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Cynthia R.
Sep 24, 2023
Hi Danny we take full responsibility for the confusion and your bad experience. We would like to take the time to explain why the extra charges and apologize for your bad experience.
To explain our coupons and avoid any further confusion we would like to mention that yes the first 3 coupons on the booklets are free, and for that reason we encourage our clients to get additional details so the free car washes can reach their expectations of a good car wash should look time since it’s a basic car wash we believe little details that have a cost of $5 extra or above can make a difference when getting a wash for example shine on wheels etc. Now with this said this extra services are optional and we will never want you to feel obligated to get any of them therefor I do apologize because we didn’t explain this to you when you visited us and I will make sure ever employee is notified about these options.
The second concern I understood in your review was the suv extra charge pricing. Unfortunately the model y is considered an suv in our establishment because is larger than a regular car which does mean more work is put into it. And the extra cost is $4 for our suv or model y in this case because of the size.
We do really hope you give us a second chance to improve your experience here at super Kleen and we will shoot for excellence.
If you do decide to come in we will give you a free regular car wash as stated in your coupons with no extra charges if that is your desire wash for the day and will leave your car in excelente conditions thank you in advance.- German C.San Francisco, CA01Feb 24, 2024
I have been coming here after adding a wing to my car. Afraid of automatic car washes ripping it off I found this place to handle my vehicle with care
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