Wilmette Theatre

My granddaughter who is 7 went with a group of 22 people and she made little goody bags for her friends; one of who has Celiac and the employee on duty confiscated their bags and made the parents put the "goody bags" in the car after yelling at the kids. When the employee was told about special circumstances he said next time tell her to eat before she comes! Really? When asked to speak to manager he said no one available and would not give them his name. Seriously????? I just found out his name was Owen

I sent a copy of the "review" to the Wilmette Park District President who further aggravated the matter by accusing the 7 year olds and the parents of accosting the situation which is so far from the truth. Owen had some issue where he was yelling at the 3-7 year old children/customers and the parents who immediately agreed to remove the goody bags without any argument and never once accosted Owen or any member of the theater and the remark about the child with Celiac Disease was highly insulting and inappropriate.

If I could change the review to 0 stars it would be befitting of the way this entity treats their customers! Especially small children! And shame on the Board for accusing the customers as liars!

Loved enjoying a movie Sutton on a sofa instead of a chair - so cosy and comfortable with a nice fresh-made box of buttered popcorn

Having a theatre like this in main downtown really helps to define the village. An independent theatre showing movies with the ability to also have live music, stand-up comics, etc. is truly special.

The programming is good. Lots of high-quality independent films peppered with larger box office draws. It seems like they always try to have something available for the kids, which is nice. Throughout the year they have different film festivals and special events which gives the community a good reputation as a place to go.

Apparently, the theatre can be rented out for birthday parties or special events and the theatre will show almost any available movie, tv show, video game, etc. Pretty cool!!

Very community involved as well. Recently had Santa for the kids (free), showed Elf on both screens (free), gave away "tons" of popcorn at the annual sidewalk sale for donations, all of the money donated went to a local charity.

The staff is awesome! mostly high school aged kids getting their first job experience. I have found them to always be helpful, polite, and good at what they do.

Gave 5 stars because that was all I could give. This place is more than 5 stars!

This is my favorite little theatre! The movies are great and the staff is so nice!! I love that they've been around for 110 years and I hope they'll be around for 110 more. They're not fancy and are a nonprofit- so supporting local feels good- some people may not understand what that means and expect them to be a big budget, big box theatre- but the cozy, small, vintage vibe is right up my alley.

I went to see the screening of the Korean Phantom, which was quite stunning but plagued with technical problems. The screening started 20 minutes late, and frequently paused for loading screen, and in the final scene the screen went completely black for a few moments, leaving us with audio only (without English subtitles, obviously). It was an exercise in frustration, I will probably not go back.

Whoa, they are a non-profit organization! Good for them. I was relieved and delighted to see that they survived the pandemic. Small-town, old-school theaters like this are vanishingly rare, and this one adds a lot of value to the community. My wife and I have caught a few films here more recently, and a standup comedy show many years ago.

It seems like their main shows are limited-release indie or foreign films (bless them for that). However, they also advertise a Flashback Friday feature (5pm every week) for a major discount: last month it was The Goonies for $5 and School of Rock for $2. Wow!

Besides films, they continue to offer music concerts and stand-up comedy. They are also hosting a Shark Tank style event for the local high school's young entrepreneurs group; very cool.

Other reviewers mentioned that this joint is run down?? I didn't see it. The theater is very comfortable and the entire facility is spotlessly clean.

I'm not sure of the ticket prices, but I paid $27 for two Saturday matinees and a 16-ounce adult beverage. Yes, they have a popcorn machine and candy, plus local craft beer.

Horrendous customer service, disgruntled employees and odd seating arrangements (random couches). I will never visit this place again.

This theatre is a gem in the community! The movies selections are fantastic and they have a great event space for birthday parties and other celebrations. The staff is friendly and accommodating and go the extra the mile to ensure you have a good experience. Couldn't recommend more!

Very hip place - and old theatre that puts on a modern vibe. The seating arrangement is unique and the prices are acceptable. Defiantly worth checking out.

We used to frequent this theater a lot. No more. We went to a Saturday matinee today in one of their two small theaters. After a few minutes a large group of children came out of the other theater and had a birthday party in the lobby not very many feet away from where we were attempting to not only see, but also HEAR our movie. When I went out to request that something be done the young woman behind the counter told me that nothing could be done and that the kids would soon be gone (they were not--it was minimally 20 minutes of noise.) Then she informed me that I could leave and, in fact, she could "kick me out" for "yelling" at her. If a theater like this expects to exist, they need to (a) have better customer service training for their employees (b) let customers know in advance that there will l be a party in the lobby and they should expect to miss 20 minutes of movie dialogue. I never thought I'd be voting for the big theater chains, but after today, that's where we'll be going.