The Nurture Nook Day Spa

I really wanted to like this place. The ladies were super nice and accommodating. However, the massage was a lot of rubbing with little to no help with getting any knots out. I asked for the firm massage and it really felt it was more of a soothing rub. I purchased the Nourish me package and did not realize I never got the herbal hand exfoliation until after I left. I'm not sure what happened and maybe they forgot which package it was.

The worst was really yet to come. The next day my face and neck started reacting to whatever was used during the facial. I got bumps all over and it started itching and swelling.

They sent me a survey asking for my experience and I mentioned about my face troubles after the treatment and all that was said back was "got it. Thanks for the feedback". I think my feedback is to at least be concern about what happen and try to help fix my face. Now I need to go to the dermatology and spend more than I paid them for the treatment to fix my face.

Try the place at your own risk.

This place is so cute and very welcoming once you first walked in. Was welcomed with a greeting and then talked to the estitician on what kind of facial I was needing or wanting. I went with the oxygen facial bc I wanted more of a relaxing experience. I was not disappointed at all, it felt so good and my skin was so radiant after my facial. Definitely a good deal and would go back for a longer more customized facial next time. I loved the fact that they don't push products on you as well. Thank you for an awesome first time experience!

The Nurture Nook Day Spa is located in a cute little house in Murfreesboro. As I entered, I was greeted by a staff member and led down the hallway to their spa shop which is where they check the clients in and you give them the two forms they ask you to complete about yourself and your preferences for the service(s). They sell a lot of the products they use in the sessions which is nice if you want to pick anything up after your appointment. After I was checked-in I was then led to a small waiting room. The masseuse came to get me and let me to probably the largest room I've ever had for a massage, but it was very nice.

I had a gift certificate for the "It's Divine" package which included a 30 minute massage, a hand and food scrub, and a mini-express facial. This was a nice trio to get a taste of a few different things. I think I would've preferred just an hour-long massage but if you're not sure what you would like the best then this is a good bet. I had two staff members for the three services and both were good. They were both really respectful of what I had asked for and honored what I had told them about sensitivities, etc.

I would come back if this spot was closer to me, but I live in Nashville so it is a bit of a trek. Otherwise, it was a really nice way to spend a Saturday morning and the indulgence that I needed!

I had a massage yesterday and it was the best 90 minute massage I've ever had! I
felt so relaxed and the pain I was experiencing has gone away. Booked my next one and can't wait to return!! Highly recommend!

Received a gift certificate from this establishment that I cannot use. The owner refuses to refund the money. Very inflexible! It is for $120. If you would like to purchase it from me so that my sons' money is not wasted, please contact me. dstockdale131@gmail.com

The staff at the day spa are very nice! They are quiet and do not try to talk to you through the whole massage which is really nice when you need some quiet time. I would 100% recommend the staff care, even tho I do not feel like the actual massages were spectacular, very intermediate; my only complaint is the actual building. For the price, I feel like the building and environment are a let down. It's an old old house with old, dingy rugs and such and I feel like it takes away from the 'luxury day spa' title that I thought I was getting. I was expecting something more upscale, building and environment wise. Good for an hour massage or something. Just review other areas if you're looking for elegant. Hand and stone would be a better option for someone with really tight muscles and they do a better facial for cheaper.

I bought a Groupon for a massage and facial. Absolutely loved both. The massage was great. It wasn't the best massage I had ever had, but it helped me relax and I felt very comfortable with the massage therapist. The facial was great too. I have to say that I, at the time I was there, wished I had received more of a deep cleansing type of facial. However, my skin looked amazing for weeks afterward. Normally I tend to break out or get dry and my skin felt smooth and simply wonderful after this one. I will be going back for sure. Terrific experience. And they were not super pushy trying to sell their products which some places can be. It is a nice little relaxing oasis in town.

Been here twice. Once for a facial, once for a massage. Ladies are friendly and professional. Atmosphere was relaxing and facial and massage both felt awesome!

I went to this location a few months ago using a Groupon I purchased for a massage and facial. The massage was just OK, my shoulders and back were still killing me when I left so, waste of money there. Then... my facial.... the most awkward hour of my life. I've had many facials before and none like this. She didn't say ONE WORD the entire time making it extremely awkward and I was not able to relax at all. She also did not use the microcurrent facial tool that was a part of the Groupon I purchased. After my facial for about a WEEK, my face itched and my skin was so rough. It hurt so bad. I asked her to use sensitive skin products on me and I have no idea what she did but my face was not back to normal for a month. I will NEVER be back.

I will just start by saying they are not going to like this review. I was there almost 2 months ago now, so while normally i would have normally just said, forget it and not bothered, this experience was outstandingly poor enough to warrant a two-month-late review. I live in LA but visit Nashville more often now for work, to visit friends, etc. I have been getting facials consistently in LA for years and rarely to i go elsewhere. I have always looked at facials as a necessity, like exercise; I go for results, not merely to "relax" and be pampered. Don't get me wrong, pampering is great, but in my opinion secondary.

My friend and i found a facial/massage combo from this business on Groupon and figured, what the heck? It's worth a try. First of all, no matter how good the deal seemed, the distance we had to drive from East Nashville was simply NOT worth it. We were very specific about what we were looking for when we called them and made the appointment, and they assured us that was what we would get. We were running a couple minutes behind but had allotted 2.5 hours for the appt - an hour facial and a 90 minute massage, which was an upgrade for an extra $30 from the 1 hr massage in the package. As soon as we got there the woman who gave us our intake forms made us feel rushed, basically telling us we were late and needed to hurry. I'm sorry, didn't we come here to relax? The facial lady takes me first. She seems nice enough. It's very relaxing. She puts stuff on my face and rubs it around, as well as immersing my hands and feet in hot bags of something or other. It's all well and good, but when nearing the end i ask her about the extractions (actually skin work) which we explicitly requested when booking the appointment. She tells me that because we ran late, that was the ONE THING she had to exclude from the treatment. An executive decision she had no right to make without consulting me, the patient paying for the treatment. I was no longer relaxed. The presumption here was flabbergasting, and i was getting pissed. Then instead of going straight in to my massage so i can stay on schedule for my plans afterwards, I am informed that there is a 15 minute waiting period between sessions, even though the gal doing my massage was not even with a prior client and could have taken me right away. I was not informed of this mandatory waiting period when we booked the appointment either.

Sorry. But it gets better. So i go into the room with massage gal. She tells me whats going to happen, then leaves so i can get on the table. She's gone so long i do something I'll never do, which is check my phone to see what time it is, and realize i no longer have time for my 90 minute massage. She comes back in after something nearing 10 minutes and i inform her we will have to do a 1 hour instead, after which she has the audacity to tell me that I'M the reason we didn't start on time, after their stupid "between session relaxation" period, and the fact that I've been waiting for HER for 10 minutes!!!! Try having a relaxing massage after this bullshit? Her technique is bizzare, so again, having a hard time relaxing. At that point i just wanted to get out of there. I've also been getting monthly massages (as much as i can) for years, from people who really know what they're doing, and this was intermediate at best.

By the way, after seeing how dissatisfied i was with how the facial turned out, that woman proceeded to pull the same crap on my friend, and just skip the extractions without informing or asking her in advance. Unbelievable!!!! We complained and they reduced the charge to my card; but the girl was new and didn't factor in the 40%? payment i had already made over the phone to reserve our spot. The discount also didn't factor in the fact that I'd gotten a one hour massage instead of 90 minutes. I called the business multiple times over the next couple weeks and left messages with both the receptionist and the machine and NEVER got a response from the owner. When i finally did reach her in person (because she just "happened" to pick up this time), she tried to JUSTIFY what had happened and why i wasn't entitled to a refund for the 30 extra minutes i did not get because of THEIR fuck up!!! Then when i kept insisting she reluctantly said she would refund it to my card. Guess what??? It was NEVER refunded to my card.

I'm sorry, but the customer is always right; ESPECIALLY when the customer is RIGHT!!! Even if i lived in the neighborhood, i would NEVER go back there. Go to LOVESKIN in Nashville instead. We had to then pay to get facials again the same week, but it was actually worth it this time.